Webcam Live! Ultra information and Troubleshooting
Webcam Live! Ultra information and Troubleshooting
Last Updated: August 15th, 2008
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- Includes information on usage and troubleshooting.
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- Creative WebCam Center
- ArcSoft PhotoImpression
- ArcSoft Multimedia Email
- ArcSoft Video Impression
- ArcSoft Collage Creator
- Yahoo! Messenger
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The applications included with your webcam may differ from those described here.
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With this application, you can record videos, take pictures and perform advanced
tasks like remote monitoring, motion detection and time lapse video capturing.
There are various settings for you to adjust, allowing you to optimize the quality
of your pictures and videos. You can also export pictures or videos to other
programs, or send them as attachments in your e-mail messages. For details,
see Using Creative WebCam Center.
- Click Start - Programs - Creative - Creative WebCam - Creative WebCam Center.
- Right-click the Creative Cam Detector icon
in
your Taskbar, and select Launch Creative WebCam Center. (This icon
appears if, during installation, you clicked the option for Creative Cam
Detector to load automatically at Windows startup.)
- Plug your camera into the USB port and let Windows auto-detect it. Choose
to start Creative WebCam Center in Capture mode from a popup window that
appears
Note: |
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Creative WebCam Center automatically detects your installed webcam,
and disables any unsupported features on the user interface.
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With WebCam Center, you can take photos and record videos. Photos and videos
captured with Creative WebCam Center are saved in the default media folder.
Taking a Photo
- In the Creative WebCam Center window, click the Capture tab.
- Click the Photo Resolution box and select the resolution that you want.
- Click the Snap photo
button
to capture an image. Images are saved as files in the default media folder.
- To view the photos in the image viewer, double-click the image files in the Thumbnails/Details pane.
Recording a Video
- In the Creative WebCam Center window, click the Capture
tab.
- Click the Video Resolution box and select the resolution that you
want.
- Click the Record button to start and stop video recording.
- Videos are saved as files in the default media folder when you stop recording.
- To view the videos in the video viewer, double-click the video files in the Thumbnails/Details pane.
If your computer goes into standby mode, your camera will go into suspend mode.
You can reactivate the camera and computer by moving the mouse or pressing a
key on the keyboard.
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For detailed information about the Creative WebCam Center features
and settings, refer to its Help file. (In Creative WebCam Center's
main window, click Help)
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"An application reports that the video driver is already in use, or that
the camera cannot be found."
We recommend you do the following:
- Ensure that the camera's USB connector is inserted, and that the USB connector
is enabled in the BIOS. Refer to your computer's documentation for information on the BIOS.
- Reinstall the video capture drivers and restart your computer.
The camera's Power LED does not light up, or the computer restarts for no
apparent reason.
You may have USB devices drawing too much power from your computer. This can
happen especially when connecting USB devices to a passive or self-powered USB
hub. In Windows XP, a dialog box similar to the above figure appears.
We recommend you do the following:
- Connect the camera directly to your computer's USB port.
- Use a USB hub with an external power supply.
Insufficient system resources reserved for the USB port, causing the
system not to function.
There are too many devices in the system, causing IRQ
(interrupt request line) problems with the system's USB controller.
We recommend you do the following:
- Remove some devices from the system.
- Restart the system.
- The system will rearrange the resources automatically.
A Hardware Installation error message appears on a Windows XP operating
system when applications are being installed.
At the time of this product's release, Microsoft strongly encouraged companies
to submit their hardware solutions for certification. If a hardware device driver
is not submitted, or does not qualify, for Microsoft certification, a warning
message similar to the one below appears.
You may see this message when installing a driver. If you do, you may choose
to click the Continue Anyway button. Creative has tested
the driver on Windows XP, and it does not impair or destabilize your computer
While testing Creative Webcam Live! on motherboards with integrated Universal
Serial Bus (USB) ports, we encountered a small number of motherboards that do
not meet the USB specification exactly. These and other non-USB-compliant motherboards
may not operate correctly with Creative Webcam Live!. Fortunately, the manufacturers
of some of these motherboards have released new versions of motherboards or
BIOS to address the problem.
If the setup program warns you that your motherboard's USB port is incompatible
with Creative Webcam Live!, or if the camera does not work on your system
and you suspect that the problem may be related to your computer's USB port,
the following is a list of available options:
- Contact your computer vendor.Your computer vendor may be able to upgrade
your motherboard or its
BIOS to a newer version that addresses USB incompatibilities.
- Use a PCI host adapter that provides USB connectors.If you are not able
to upgrade your motherboard or its BIOS, we recommend this approach.
- Attach the Creative Webcam Live! to a USB hub with an external power
supply. Some USB devices (such as monitors) also operate as USB hubs; you
can also buy USB hubs which are to be attached to your computer's USB port.
However, in some cases, attaching a USB hub to a non-USB-compliant USB motherboard
connector will not solve the problem.
Further Suggestions |
| Creative WebCam Live! Ultra Product Specification Guide - SID 6369
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